Sunday, December 23, 2012

Fixing 800B0001 in Windows Update on SBS networks

If receiving 800B0001 errors on domain connected machines on your SBS 2008 network, it's because an update had strengthened the communication channel between the machine and the SBS server and broken the connection.

Ignoring the absurdity of the issue, the fix is to run an update on the SBS box.  This page talks about it (you can ignore the portions about NLB - network load balancing for your SBS box):
http://support.microsoft.com/default.aspx?scid=kb;en-us;2720211

In essence, the resolution is to download this:
http://www.microsoft.com/downloads/details.aspx?FamilyId=2ba0b137-d85b-4734-9a95-11a04004a355

and run this command from an elevated command prompt:

WSUS-KB2720211-x64.exe /q C:\MySetup.log




Monday, December 17, 2012

Calling Office365 support

Microsoft seems to make it as difficult as possible to find the number for phone support for Office365.  After going through the trials and tribulations of finding it, I'm putting it here:

1-800-865-9408