Tuesday, October 31, 2017

Ruckus daemon.err wsgclient errors every 5 seconds in the logs (firmware

I'm running a Ruckus R600, and I was getting errors every 5 seconds in the logs that looked like this:

Oct  4 13:37:15 RuckusAP daemon.err wsgclient[528]: communicatorInit:364 Init connection failed, ret:124, connectRetry:86990

Oct  4 13:37:15 RuckusAP daemon.err wsgclient[528]: registration:594 Failed to init socket! ret:124 url:https://RuckusController/wsg/ap

Oct  4 13:37:20 RuckusAP daemon.err wsgclient[528]: crResloveAddrInfo:152 getaddrinfo failed, ret:-2/Name or service not known

Oct  4 13:37:20 RuckusAP daemon.err wsgclient[528]: cmrInit:138 Call 'crDefSocketInit()' failed, ip: port:443, ret:124/CR initial socket failed


I worked with Ruckus support and found that the Ruckus was reaching out to a cloud server that it was not registered with and receiving these errors.  Ruckus said that these errors were normal and not a problem.  They walked me through the fix.  You fix it by SSLing to the Ruckus (I use Putty for this) and then log in and run these commands (the commands I'm typing are in bold):

Please login: super
password :
Copyright(C) 2016 Ruckus Wireless, Inc. All Rights Reserved.

** Ruckus R600 Multimedia Hotzone Wireless AP: 971603500291

rkscli: set scg disable
rkscli: set discovery-agent
Commands starting with 'set discovery-agent' :
set discovery-agent : set controller discovery agent {options}
                 -> disable/enable
                 -- Configure Controller Discovery Agent Info

rkscli: set discovery-agent disable

Wednesday, October 25, 2017

Submitting phishing and spam emails to Office365 for analysis

I found this link for how you can forward emails that are spam or phishing that are not caught by the Office365 junk filter for further analysis:


Friday, October 20, 2017

Remove HP Client Security for Windows 7 to Windows 10 upgradres

I was doing a Windows 7 to Windows 10 upgrade the other day on an HP EliteBook 840 and after a series of failures (error code 0xc1900208 - the eventual solution was to remove HP Client Security.  It's an incompatible app.

Tuesday, October 3, 2017

Visual Basic script to delete calendar appointments with a specific subject

I had a user on Outlook for Mac 2016 who had thousands of duplicate appointments (created by an Outlook bug).  Here was my fix . . .

I set up the user's account in my Outlook.

I pressed alt-F11 and expanded Project1 and then expanded Microsoft Outlook object and then expanded this Outlook session.  I double clicked on this Outlook session and put in this text in the right hand pane where DESIRED SUBJECT is the subject of the messages you want to remove.

When done, I clicked on the play button in the toolbar (green triangle) to run the script.

Option Explicit

Sub deleteOutlookAppt()
Dim olApp As Object 'Outlook.Application
Dim olNS As Object 'Outlook.Namespace
Dim olAptItemFolder As Object 'Outlook.Folder
Dim olAptItem As Object 'Outlook.AppointmentItem
Dim i As Long

    Set olApp = CreateObject("Outlook.Application")
    Set olNS = olApp.Session
    Set olAptItemFolder = olNS.GetDefaultFolder(9) '9=olFolderCalendar constant
    For i = olAptItemFolder.Items.Count To 1 Step -1
        Set olAptItem = olAptItemFolder.Items(i)
        If olAptItem.Subject Like "DESIRED SUBJECT" Then
        End If
    Next i
    Set olAptItem = Nothing
    Set olAptItemFolder = Nothing
    Set olApp = Nothing
End Sub

Sunday, September 17, 2017

default password for NEC SV8100 and SV9100 DT700 and DT800 phones

On IP phones for the NEC SV8100 and NEC SV9100 phone systems (these are DT700 and DT800 phones), the default login for the phones is:

ADMIN (I've read this is case sensitive)

Friday, August 11, 2017

Slow computer troubleshooting

Here's the list of things I do when troubleshooting a slow computer:

1) Run a malwarebytes scan and remove anything found
2) Install all applicable driver updates
3) Run "sfc /scannow" from an elevated command prompt
4) Install all applicable Windows updates
5) Install all applicable Office updates, if installed separately (true for some versions of Office 2016)
6) Check amount of free disk space (ideally at least 20 GB free)
7) Check for adware/crapware that is installed.  Remove by normal add/remove programs

Friday, July 7, 2017

Storing Mac data storage folders (desktop, documents, etc) in a cloud syncing folder (Dropbox, Google Drive, etc)

This page talks about methods for moving data storage locations to cloud syncing folders which allows for real time backup of those data storage locations.  I use this process often for smaller clients who need/want backup on the cheap.  This is particularly easy if they're already using Dropbox or Google Drive or have an Office365 account with OneDrive storage.