Friday, February 26, 2010

Blackberry Controller Service stops with error error 5003 (0x138B)

On one of my SBS 2003 servers, I run Blackberry Professional Server Express. All of a sudden, last night at about 7 pm, I got this in my application event log:

EVENT ID 20000
DATE / TIME 2/25/2010 7:05:00 PM
MESSAGE Could not connect to Service Control Manager at \\ 1722

and then I got this error when trying to start the Blackberry Controller Service - which was stopped:
The BlackBerry Controller service terminated with service-specific error 5003 (0x138B).

Long story short . . .

For some reason, the DNS Server service causes some problem with the Blackberry Controller service. It's easily fixed by stopping the DNS Server service and then starting the Blackberry Controller service. And then you can restart the DNS Server service. It's not a big deal - but it looks like I'm going to have to go through this stupid rigmarole each time I reboot the server from this point forward.


Anonymous said...

Wow- thanks for this tip. This solved our problem. I was following this article and it wasn't helpful at all

Nor were the BES forums. Thanks again.

sunil said...

Yeah.. thank you very much for the tips... it worked.....

Anonymous said...

Its very interesting post, good job

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