Thursday, July 17, 2008

help and support missing on server

I found a Win2k3 SBS box today that had it's help and support feature down which did not help when I was looking up errors from the system log. I found this article which talks about help and support being removed after installing SP 2 on Win2k3. This link will help reinstall it:

http://blogs.technet.com/sbs/archive/2007/03/20/help-and-support-service-missing-after-installing-windows-2003-service-pack-2.aspx

1. Open a command prompt.
2. Navigate to %windir%\PCHealth\HelpCtr\Binaries
3. Run this command:

start /w helpsvc /svchost netsvcs /regserver /install
4. Once this command completes the Help and Support service should now appear in services.msc
5. Start the Help and Support service


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