Showing posts with label Entourage. Show all posts
Showing posts with label Entourage. Show all posts

Thursday, September 29, 2011

installing Entourage 2008 EWS and getting error

I had a user with Entourage 2008 and needed to install Entourage 2008 EWS (Exchange web services edition) to work with a new Exchange 2010 server. However, each time we tried to install it, we got this error:

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You cannot install Entourage 2008, Web Services Edition on this volume. A version of the software required to install this update was not found on this volume.

To learn how to fix this issue, see "I can't install Office 2008 for Mac updates" at http://www.microsoft.com/mac/help.mspx.

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What I found was that you need install the version of Entourage EWS for the specific version of Entourage you have. If you have Entourage 12.2.3, you need to install Entourage EWS 13.03. But if you have a newer or older update of Entourage on your system, you need a newer or older version of Entourage EWS. It's very lame, but based on the version of Entourage you have, you need a certain version of EWS.

In my case, I was on the most recent version of Entourage, so I needed the most recent version of EWS (13.0.11 as of the time of this post), which is the case most people should find themselves in. First, run Microsoft autoupdate and get your Office 2008 up to the newest version. The go to the Microsoft for Mac downloads page here:
http://www.microsoft.com/mac/downloads

Click on Office 2008. Click on Microsoft Entourage 2008 for Mac, Web Services Edition. This will take you to the download for the most recent version of Entourage EWS, which should be compatible with your Entourage if you have it up to date. Download and install and you're ready to go.

Friday, June 27, 2008

some Mac set up concepts

Setting up access to a Windows server:

Go -> Connect to Server and put in cifs://aaa.bbb.ccc.ddd - it's the same as smb




Setting up Entourage 2008 with an Exchange server:

When Entourage first opens up, it asks you what kind of server you are on. Cancel out of that. You are not able to get through that without entering a valid LDAP server that you can log on to.

Instead, go to Tools -> Accounts and create a new Exchange account.

Account ID, domain, and password are self explanatory and the only other field that is required is the Exchange server field, where you can use the URL for webmail (including the HTTPS and the /exchange at the end).

Setting up VNC on a Leopard Mac:

http://lifehacker.com/software/how-to/remote-control-leopard-with-tightvnc-319528.php