Receovery Storage Group cannot be removed - says users are using mailbox store

If you do a mailbox restore and use a recovery storage group, and then add users subsequently, for some reason - they are stored in the recovery storage group and not the primary information store.  And then that means you can't delete the recovery storage group because it says:

One or more users currently use this mailbox store. These users must be moved to a different mailbox store or be mail disabled before deleting this store.

ID no: c1034a7f
Exchange System Manager

To fix that, follow step 3 of the MS KB:

http://support.microsoft.com/?kbid=279202

emailing a cab file to a Windows Mobile

Not hard at all - but it took me a while to figure out when IE was not working on a Windows Mobile phone that needed the DST update.  The phone did have activesync set up and configured, so I sent I downloaded the cab file on my laptop - sent the cab file to the phone.  Then on the phone, I had to save the file (by pressing and holding on the attachment itself) and then save it to device somewhere.  You can't run a cab file directly from email.

Then I could navigate to the file using file explorer or whatever and run it.

Blackberry troubleshooting with SQL issues

Today, I dealt with an issue where I ended up rebuilding my entire Blackberry Professional Express server on an SBS 2003 box.  Here is my nightmare and what I did to address it.

First, I had an existing user that got a new Blackberry.  I deleted the user from Blackberry Manager, as I had done many times before.  But this time, I could not add him bacl.  It kept telling me "User 'username' is in delete pending state on server 'servername', please recover the user before adding user to server"

As far as I can tell, there is no option to recover a user in Blackberry Professional, only in Blackberry Enterprise.  So then I read about options to delete the user from the SQL database.  I saw this for MDSE:

http://www.blackberryforums.com.au/forums/general-bes-discussion/2018-bes-professional-recover-user.html

And I was advised to do this in SQL Express 2005:

Log on as your besadmin account and select Windows trust authentication.
Open table "dbo.UserConfig" and delete the entry where appear your old BlackBerry user.

But that didn't help either.  But somehow when I was in SQL Express in the appropriate database for the Blackberry, something got corrupted and now none of my Blackberries were working.  

To make a long story short - what I eventually did was redownload and reinstall the Blackberry Professional Express software, create a new SQL instance, and install it there.  The steps needed an SBS box are documented here and here.

Necessary steps in setting up a new computer

new computer setup

1) install drivers (if reformatting)

2) uninstall unnecessary programs (primarily Bing toolbar, pre-installed AV, pre-installed Office trials)

3) configure for Microsoft updates and install updates

4) connect to domain, naming computer appropriately

5) install Office

6) install updates again

7) install AV

8) configure Outlook

9) configure Outlook archiving

10) configure backup

11) set up printers

12) install miscellaneous programs - PDF995, WWAN software, Acrobat Reader/writer, NitroPDF

13) configure computer so that domain users are a member of the local administrators group

14) add/remove appropriate icons from desktop

15) copy data as necessary from previous computer - desktop, my docs, bookmarks, Outlook Address book

16) set up VPN

17) enable necessary remote access - TightVNC, remote desktop, Bomgar jumpoint, etc

18) install applicable IM client (Skype, Google Talk, etc)

19) if possible, disable WLAN card when wired connection is detected (definitely available for Dell branded WLAN cards)