Showing posts with label manage labels. Show all posts
Showing posts with label manage labels. Show all posts

Thursday, December 16, 2010

Thunderbird won't open inbox subfolders after upload to google apps

I think Thunderbird is an excellent mail client -particularly for Macs - for users on Google Apps. When setting it up for a user, I found that I was getting an error that the folder didn't exist whenever a user would try to view the data in one of the inbox's subfolders. The error looks like this:


But then I found this solution:


In short, Thunderbird is looking for a subfiolder of INBOX - but gmail's folder's when imported from Exchange may often be Inbox. So you need to rename inbox portion of the label to be INBOX. So you'd need to change this:


to this: