Fixing November 2015 issue of iphone users sending calendar acceptances over and over again

In October and November 2015, we found that in some cases, users would send calendar appointment acceptances over and over again to the meeting owner.  We think this is caused by the newest iPhone IOS update.  Here's the fix that Microsoft recommends:

1. Configure affected user's mailbox in Outlook in Online Mode (disable cache).
2. Download MFCMAPI tool from http://mfcmapi.codeplex.com
3. In O365 web portal from the Exchange Admin Center, open the affected user's profile, then select Mailbox Features > Mobile Devices > Disable Exchange ActiveSync.
4. Remove the mailbox from the user's mobile device.
5. On the system with Outlook is configured in Online Mode, run MFCMAPI.
6. Click OK to close the Usage Notes screen.
7. Click Session > Logon.
8. Select the Outlook profile set up for the affected user.
9. Double-click the display name of the affected mailbox.
10. In the new window, expand the Root Container menu.
11. Expand ExchangeSyncData menu.
12. For each listed AirSync device, right-click the item, then select Delete Folder and select the checkbox for Hard Deletion > OK.
14. Once all listed AirSync devices have been successfully deleted, from the main navigation select Actions > Exit.
15. Select Session > Logoff.
16. Select QuickStart > Exit.
17. In O365 web portal from the Exchange Admin Center, open the affected user's profile, then select Mailbox Features > Mobile Devices > Enable Exchange ActiveSync.
18. Add the mailbox to the user's mobile device.
19. The issue should be resolved and may be monitored via the Sent Items folder of the configured Outlook.

Outlook for iPhones

On 1/29/15, Microsoft released a new iphone and Android app for email.  This app is listed as Microsoft Outlook (and should be the first choice when you search for "Outlook" in the app store) The Outlook app isn't that different from the native iphone mail app , but overall, I've learned to like the new Outlook app better.  The main selling points for me - 1) focused inbox (where the most important messages are listed together separate from most other stuff you get) and 2) one swipe delete (where it took a swipe and a press to delete in the native mail app for iphone), 3) a consolidated inbox (my Exchange, Yahoo, and gmail inboxes are all together instead of three separate inboxes).

I've created instructions for installing the new Outlook app and the setup of an Exchange account here:

www.t-solve.com/clients/instructions/iphone-outlook-app

display shared Exchange calendars on an iphone/Droid

I'm documenting a solution for display shared calendars (for example your boss's calendar) on an iphone/Droid.  I tried this via two Office365 accounts (on two different domains), and it worked well.

Links to explain the process:
http://www.stevieg.org/2010/11/shared-exchange-calendars-on-ios-devices/

http://community.office365.com/en-us/f/158/t/13878.aspx

In essence, you share your boss's Exchange calendar as an iCal calendar (this does require a publishing process via right clicking on the calnendar and choose Share -> Publish this calendar).  In my tests, a web link to an .ICS files was created.  Send to the employee and the iphone (in my tests) will properly interpret the link as a shared calendar and add it as a calendar in calendars.

Removing password requirement for mobile devices on Exchange 2007 and/or SBS 2008

When you put in a Windows 2008 SBS box, it puts in a password requirement once the mobile device (for example - an iphone) has an active Exchange ActiveSync connection.

You can alter that setting in Exchange Management Console under Oragnization Configuration -> Client Access -> right click on Windows ... Mobile Policy ... and unchecking require password on the password tab.

In my experience, you need to remove and re-add the account on the mobile device after making the settings change (at least on an iphone 3Gs I tested on)

More details here:

http://msmvps.com/blogs/bradley/archive/2009/07/04/you-deployed-a-new-sbs-2008-and-now-the-phones-demand-a-password.aspx

options for syncing Exchange public folders with mailbox folders

Mobile mobile email devices pretty much only sync with a mailbox's default calendar and contacts, which makes it difficult if you want to sync with public folders. Here are some options I found for syncing public folders with mailbox folders:

http://www.diditbetter.com/add2exchange.aspx

http://www.wallpaper-calendar.com/olmixedfolders.php

iPhone setup for Exchange Activesync

As long as your phone has 2.0 firmware or better, the iPhone supports Exchange Activesync. Here is how to set it up:

Click Settings
Click Mail, Contats Calendars
Click Add Account
Click Microsoft Exchange

As requested:
Enter your full email address
Enter your username (usually the part before the @ sign in your email address)
Enter your email password

Hit Next

A box should pop up asking you for your server. Enter your server name (usually your webmail URL).

Hit Next.

If all goes well, it will say that your account is verified. Tell it to sync your mail and/or contacts and/or calendar.