connecting Outlook 2003 to an Exchange 2010 server

Using its default settings, Outlook 2003 won't connect to an Exchange 2010 server (nor will Outlook 2007 that has been upgraded from Outlook 2003). Exchange 2010 requires encryption between clients and itself when doing MAPI connections. As such, you need to make that change from the default settings on Outlook 2003. Just check the box for "encrypt data between Microsoft Office Outlook and Microsoft Exchange Server" on the security tab after clicking on the more settings button when setting up an Exchange account.

installing Office 2007 on a terminal server

I found this page on how to install Office 2007 on a terminal server. I've used it twice successfully to install Office 2007 Pro Plus (must be open license) on Windows 2008 (you should already have installed the terminal server role before installing Office 2007):

http://blogs.technet.com/b/odsupport/archive/2009/06/10/office-2007-customized-install-walkthrough.aspx

Here are my recommended setting changes:

Under Modify User Settings:

Microsoft Office Outlook 2007 -> Tools Options -> Other -> AutoArchive Settings -> Enabled (and then uncheck turn on autoarchive)

Microsoft Office Outlook 2007 -> Tools Account Settings -> RSS Feeds -> Turn Off RSS Feature -> Enabled

Microsoft Office Outlook 2007 -> Tools Options -> Preferences -> Search Options -> Prevent installation prompts when Windows Desktop Search Component is not present -> Enabled

Microsoft Office 2007 -> Privacy -> Trust Center -> Disable opt-in wizard on first run -> Enabled

Microsoft Office 2007 -> Privacy -> Trust Center -> Enable Customer Experience Improvement Program -> Disabled

Under Set Feature Installation States:

Set all items to Run All from My Computer

Under Outlook:

Outlook profile -> Modify Profile -> Define changes to make to the existing profile. If a default profile does not exist . . .

Specify Exchange server settings -> Make changes here as appropriate for your network (using %username% as the user name (but I do not configure cached Exchange if the terminal server will be on same LAN as the Exchange server)

That's it as far as customizations made to the OCT file. I add the installation key to the config.xml file (as specified here).

I save the OCT as c:\oct.msp

Of note - I have had trouble with the setup not finding the MSP file when it's not in the root, so I just put it in the root.

Then I run (in terminal server installation mode by running "change user /install" in an administrative command prompt):

z:\office2007\setup /adminfile c:\oct.msp

(alter path as needed)

Attempt to configure Terminal Server failed with error code 0x80004005. Error HRESULT E_FAIL has been returned from a call to a COM component

I've gotten this error twice when installing the terminal services role on a Windows 2008 machine connected to a domain:

Attempt to configure Terminal Server failed with error code 0x80004005. Error HRESULT E_FAIL has been returned from a call to a COM component.

The error appears after the reboot to install the role and looks like this:

As per this page:

http://social.technet.microsoft.com/Forums/en-US/winserverTS/thread/91b1c97c-2efe-446e-b2f8-9d329ed3ffbe/

there are properties in the OU that the server belongs to that create a problem with terminal services. It seems as though the terminal services role has been installed correctly, but here's what I do:

remove the terminal services role from the terminal server

create a new OU on the domain controller named "terminal servers":

Then open Group Policy Management and and tell your new OU to "block inheritance" so that it doesn't inherit the other problematic policies that create the problem.

move the server to the new OU

if you reboot here, after removing the inherited group policies, you'll likely be unable to use remote desktop to connect to the future terminal server since remote desktop was enabled by the group policies you just removed.

reinstall the terminal services role on the terminal server.

You'll see that the the terminal services role installs with no problems.

Thunderbird won't open inbox subfolders after upload to google apps

I think Thunderbird is an excellent mail client -particularly for Macs - for users on Google Apps. When setting it up for a user, I found that I was getting an error that the folder didn't exist whenever a user would try to view the data in one of the inbox's subfolders. The error looks like this:

But then I found this solution:

http://www.google.com/support/forum/p/gmail/thread?tid=4ab9bb06a661746f&hl=en&fid=4ab9bb06a661746f000480c21d2a0f66

In short, Thunderbird is looking for a subfiolder of INBOX - but gmail's folder's when imported from Exchange may often be Inbox. So you need to rename inbox portion of the label to be INBOX. So you'd need to change this:

to this:

setting up a Blackberry on Google Apps (with current Enterprise Activation)

This post will guide you on how to set up your Blackberry with your new Google Apps server.

Your phone was originally installed using a different kind of server - Blackberry Enterprise Server - and we have "wipe" your phone to remove those Blackberry Enterprise Server settings.

If you have anything other than email/contacts/calendar that you want to keep – please touch base with your system administrator to help back up your phone (this would typically be things like music or pictures). If the only content on your Blackberry is your company data then we can continue.

Step 1:

First, we wipe the Blackberry.

Click Options > Security Options > General Settings > Click the trackwheel/trackball on the Password field > Select “Wipe Handheld“ Type in blackberry when prompted.

A youtube video showing the wipe process is here:
http://www.youtube.com/watch?v=xRt9eXb0NW8&feature=related

Step 2:

Download the Google mail for Blackberry application.

To download the email app, in the web browser on the BB, go to www.gmail.com

Near the top of the screen, you should see an icon for “get faster gmail” - click on that

Download the gmail application and install it.

It’ll probably put the gmail application in the applications group on your BB. I’d recommend moving the gmail app to your main screen.

Open the gmail app and log in with your email address and your password.

It’ll download all your Google Apps email currently in your inbox.

Step 3:

Download Google Sync for the Blackberry.

In the web browser on your BB, go to http://m.google.com/sync

Download the app and install it. It’ll probably be located in applications after you install it. Sign in with your email address and password and tell it to sync your calendar and contacts.

That should be it.

Please contact your system administrator if you have any questions.

viewing other users' mailboxes in Google Apps (email delegation)

I often find that I want to enable users to see other user's mailboxes within their Outlook. If there's a common mailbox like careers@domain.com or you're viewing the mailbox temporarily of an employee who has left the organization.

On Google Apps, I have found the method for doing that described here:

http://googleappsupdates.blogspot.com/2009/08/mail-delegation-in-gmail.html

Of note - as of December 2010, this is available in premier edition only and not available in the education edition.

restoring a file using previous versions (shadow copy)

When you delete a file from a network share, it does not go to your recycle bin . . . but you can still restore the file from "previous versions."

"Previous versions" is a tool for retrieving deleted files and prior versions of files located on a network share.

To use previous versions to recover a file, go to the folder where you want to restore the file from. Right click in an empty space (not a file or any menu) and choose properties:

Click on the Previous Versions tab (this will only exist if your administrator has enabled previous versions):

Looking at the dates on the right side of the window, choose how far back you want to go in a previous version of that folder and double click on the folder with the date you want.

A new window will open up with the a snapshot of the specified folder on that date (and time).

Find the file or folder that you want to restore. In my opinion, the easiest thing to do is copy and paste the file/folder from the previous version to the actual/current folder.

And that's it. That's the best method to use previous versions to restore a file that you may have deleted or overwritten. Please note that this feature must be enabled by your administrator for it to work.